Frequently asked questions

UpWing Travel is an IATA-accredited B2B travel wholesaler and corporate travel management company in Dhaka, Bangladesh. It supplies travel agencies and companies with group air fares, visa processing, Umrah groundwork, hotels and MICE travel.

Travel agencies across Bangladesh that resell under their own brand, companies and multinationals that need managed business travel, and organisers of conferences, incentive trips and other large group movements.

No. UpWing is a wholesaler and corporate travel company. It does not publish retail holiday packages; agencies and companies receive quotes on request.

Register on the Become an agent page with your trade licence, NID and TIN. After verification, usually within 24 hours, you receive an agent ID, net-fare access and a credit limit based on your volume.

Yes. Corporate accounts get a dedicated account team, negotiated rates and monthly invoicing, and MICE groups from 20 to several hundred travellers are planned and operated end to end.

Message us on WhatsApp, call our hotline, visit the Pallabi office or send the enquiry form. An advisor replies within an hour during office time with options and a clear quote.

Bank transfer, bKash, Nagad, and Visa/Mastercard/Amex. EMI is available on selected cards.

Our quotes include taxes and our service fee. Airline fares can change until tickets are issued, so we always confirm before you pay.

E-visas usually take 3–7 days. Sticker visas take 7–30 days depending on the embassy and the season.

Embassy fees are non-refundable, but we review the refusal letter with you for free and advise on reapplying.

Yes. We are registered with the Ministry of Religious Affairs and follow all government Hajj guidelines.

Return flights, Umrah visa, hotels in Makkah and Madinah, transfers, Ziyarat tours and a Bangla-speaking guide. Meals depend on the package.

Your advisor, directly. Outside office hours our duty desk on +880 1901-645922 answers 24/7.

It is mandatory for Schengen visas and strongly recommended everywhere else. We can issue a policy the same day.